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In November 2012, Dr. Lili Luo spoke with SJSU ASIS&T about the evolving nature of reference service. What skills does the new librarian at the information desk need, and how are libraries integrating emerging technologies into expand, improve, and promote reference services?
Library and Information Science
Luo, L. (2012). Faculty Speaker: Reference and Information Service in a Nutshell with Dr. Lili Luo. Retrieved from http://scholarworks.sjsu.edu/sjsuasist/1