As populations grow more diverse and different cultural identities become increasingly prevalent, intercultural competence will be a requirement for successful communication and cultural harmony. Community colleges host the most diverse population of students in the United States, often considered a reflection of the communities they serve. As centers of institutional learning, libraries at community colleges have a responsibility and an opportunity to provide service grounded in the tenets of intercultural competence. These service standards are having and following a diversity policy; providing a welcoming and accessible environment; offering services and materials that match students needs and backgrounds; communicating in a way that is "culturally humble;" and lastly, hiring practices that ensure a diverse staff.

About Author

Phyllis Pistorino is an editor, librarian, and emerging researcher living in New Orleans, LA. She attended San José State University for her Master's in Library and Information Science, class of 2020.