Special Libraries Association 2017 Annual Conference
Michele will explain the concept of cultural intelligence or cultural quotient (CQ)—a person’s capability for successful adaptation to new cultural settings. She’ll also demonstrate how info pros can reinvent themselves by understanding their CQ and applying differing techniques in the workplace when confronted with change.
Michele Villagran. "Changing Roles of Legal Information Professionals: Adapting Your Skills to New Challenges" Special Libraries Association 2017 Annual Conference (2017).