Publication Date

Spring 2022

Degree Type

Master's Project

Degree Name

Master of Public Administration (MPA)


Public Administration

First Advisor

Frances Edwards


Rapid, Rehousing, Homeless, Housing


This research was designed to evaluate whether HomeFirst Services’ RRH Program has proven to be more effective than traditional approaches in eliminating homelessness for its participants in Santa Clara County, California. Research was based on the Program Satisfaction Survey conducted at the end of the participants’ program enrollment in comparison with data collected for clients in other HomeFirst Services programs. The research question that is being answered from this survey is whether or not the HomeFirst Services RRH Program is fulfilling the clients’ needs. This questionnaire has been able to help HomeFirst Services understand the factors that help satisfy program participant needs. Furthermore, this information enables them to modify the programs accordingly, based on the client’s feedback.