Publication Date

Spring 2019

Degree Type

Master's Project

Degree Name

Master of Public Administration (MPA)


Urban and Regional Planning

First Advisor

Frances Edwards


civil service, personally identifying information, eligibility lists


The intention of this study is to explore how de-identification practices for Civil Service eligibility lists (removing personally identifiable information from the hiring list) differ among large U.S. cities that compose of San Francisco’s market. Areas of focus within this study include an analysis of current and past eligibility list creation processes in market cities, as well as the examination of methods used by CCSF and the market cities when using eligibility lists for hiring purposes. The methods and processes that the market cities use, which are covered in the Findings section, were compared to each other’s to allow for benchmarking. An examination of the best practices of the market cities may result in improvement of CCSF’s hiring processes.