Publication Date

5-1-2006

Degree Type

Master's Project

Degree Name

Master of Science (MS)

Department

Nursing

First Advisor

Diane Stuenkel

Second Advisor

Bobbye Gorenberg

Abstract

Objective: To examine the differences in multi-generational nurses' perceptions regarding their work environment. Background: Today's nursing workforce is comprised of individuals of many generations. Individuals of different generations share some values and beliefs, but they also vary in their perceptions regarding their work environments. It is a challenge for managers to create environments in which all staff members feel welcome and appreciated, a situation. which ultimately leads to decreased turnover, increased productivity, and a high quality of patient care. Methods: Survey packets (n = 850) were distributed to all RNs employed at an acute care hospital. To assess RNs' perceptions of their workplace, Moos Work Environment Scale-Form R (1986) was utilized. A one-way ANOVA was calculated for all 10 subscales to compare the perceptions of the work environments cited by the Generation Xers, Baby Boomers, and Veterans. Post Hoc analysis was done to further delineate differences among. the three generational groups. Results: A statistically significant difference (F = 5.068, p = 0.007) was identified for the Work Pressure subscale .. LSD post hoc identified that Baby Boomers perceived higher levels of work pressure than the other two generational groups (p = 0.002). No statistically significant differences were found for the remaining nine subscales. However, mean scores for all generational groups were above Moos' normed average range, with the exception of Physical Comfort. Conclusion: It is very important for an RN manager to develop strategies to reduce work pressure at work for individuals of all generations providing strong support to the nurses and allowing them to have input into the decision-making process.

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