Title

Social network analysis: Making public library communities visible

Publication Date

1-1-2020

Document Type

Conference Proceeding

Department

Information

Publication Title

Sustainable Digital Communities: 15th International Conference, iConference 2020, Boras, Sweden, March 23–26, 2020, Proceedings

Editor

Anneli Sundqvist, Gerd Berget, Jan Nolin, Kjell Ivar Skjerdingstad

DOI

10.1007/978-3-030-43687-2_74

First Page

884

Last Page

891

Abstract

This paper argues for applying social network analysis (SNA) theoretically and methodologically to study information organizations, specifically the contemporary public library and its network relations with its communities. A brief review of SNA’s origins, theoretical underpinnings, and key concepts is followed by a discussion of why and how public library research could benefit from taking this perspective, and the multiple options available for defining the library-user relational tie as the unit of analysis. Constraints affecting data collection and analysis are also noted.

Keywords

Community, Information organizations, Social network analysis

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