This study surveyed 3,821 adults living in California about their general travel behaviors and resources, use of ride-hailing, performance ratings for the transportation system and agencies responsible for transportation, transportation system improvement priorities, and preference for how transportation funds are allocated. Key findings include the following: • Californians are multi-modal: Although driving was the most common mode, respondents reported that in the previous 30 days 66% had made a walk trip, 28% had used ridehailing, 25% had used public transit, and 22% had bicycled. • Although many respondents had at least once substituted ride-hailing for transit, walking, or bicycling and micromobility, the impact on those modes was nuanced. For example, although 64% of respondents who used ride-hailing had done so at least once when transit was available, only about a quarter of ride-hailers (27%) felt that they used transit less once they started ride-hailing. Another 16% of ride-hailers said they rode transit more after they started ride-hailing. • Virtually all respondents—over 90%—wanted the state to work towards better safety and maintenance; reduced congestion, greenhouse gas emissions, and air pollution; and convenient multimodal travel options. • Large majorities of respondents placed a medium or high priority on transportation spending options to support all modes.

Publication Date


Publication Type



Planning and Policy

Digital Object Identifier


MTI Project



Public opinion, surveys, state taxation, state departments of transportation


Taxation | Transportation