Faculty Publications

Document Type


Publication Date

March 2016

Publication Title

Juvenile & Family Court Journal


Parent engagement is an important intermediate outcome in Family Drug Treatment Court (FDTC) and child welfare services. This study explored the utility and reliability of a client satisfaction and engagement survey designed to measure interim outcomes of a Mentor Parent Program, operating in conjunction with a FDTC. Findings suggest the survey is a useful, parsimonious and reliable tool for measuring key dimensions of parent mentor services including client engagement; client-centered support and empowerment; and help with systems navigation and accessing resources. The survey may be adapted for use in other FDTC or parent mentor contexts.


This is the pre-peer reviewed version of the following article: Drabble, L. A., Haun, L. L., Kushins, H. and Cohen, E. (2016), Measuring Client Satisfaction and Engagement: The Role of a Mentor Parent Program in Family Drug Treatment Court. Juv Fam Court J, 67: 19–32. doi:10.1111/jfcj.12053, which has been published in final form at http://dx.doi.org/10.1111/jfcj.12053. This article may be used for non-commercial purposes in accordance with Wiley Terms and Conditions for Self-Archiving.

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