Faculty Publications
Document Type
Article
Publication Date
March 2016
Publication Title
Juvenile & Family Court Journal
Volume
67
Issue Number
1
First Page
19
Last Page
32
DOI
10.1111/jfcj.12053
Keywords
peer mentor, mentor parents, recovery coach, family drug treatment court, program evaluation, child welfare, addiction treatment
Disciplines
Social Work
Abstract
Parent engagement is an important intermediate outcome in Family Drug Treatment Court (FDTC) and child welfare services. This study explored the utility and reliability of a client satisfaction and engagement survey designed to measure interim outcomes of a Mentor Parent Program, operating in conjunction with a FDTC. Findings suggest the survey is a useful, parsimonious and reliable tool for measuring key dimensions of parent mentor services including client engagement; client-centered support and empowerment; and help with systems navigation and accessing resources. The survey may be adapted for use in other FDTC or parent mentor contexts.
Recommended Citation
Laurie Drabble, Lisa Huan, Hilary Kushins, and Edward Cohen. "Measuring Client Satisfaction and Engagement: The Role of a Mentor Parent Program in Family Drug Treatment Court" Juvenile & Family Court Journal (2016): 19-32. https://doi.org/10.1111/jfcj.12053
Comments
This is the pre-peer reviewed version of the following article: Drabble, L. A., Haun, L. L., Kushins, H. and Cohen, E. (2016), Measuring Client Satisfaction and Engagement: The Role of a Mentor Parent Program in Family Drug Treatment Court. Juv Fam Court J, 67: 19–32. doi:10.1111/jfcj.12053, which has been published in final form at http://dx.doi.org/10.1111/jfcj.12053. This article may be used for non-commercial purposes in accordance with Wiley Terms and Conditions for Self-Archiving.