Publication Date

Fall 2011

Degree Type

Thesis

Degree Name

Master of Science (MS)

Department

Psychology

Advisor

Megumi Hosoda

Keywords

Conflict, Diversity, Groups, Performance, Teams

Subject Areas

Psychology

Abstract

Diversity in the workplace is a growing reality around the world as the globalizing economy has prompted the growth of work teams comprised of individuals from diverse backgrounds with different values, experiences, knowledge, and skills. Researchers have been investigating the way diversity impacts organizational outcomes, including performance. However, it is not clearly understood how diversity impacts performance. Using data from 30 Major League Baseball teams over a two-year period, this research proposed that conflict might mediate the relationship between diversity and performance. Both diversity and performance were measured using multiple indicators. Although results did not indicate that conflict mediated the relationship between diversity and performance, they showed that several diversity variables were related to performance variables. Implications of the findings are discussed.

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