Date of Award
Master of Science (MS)
Conflict, Diversity, Groups, Performance, Teams
Diversity in the workplace is a growing reality around the world as the globalizing economy has prompted the growth of work teams comprised of individuals from diverse backgrounds with different values, experiences, knowledge, and skills. Researchers have been investigating the way diversity impacts organizational outcomes, including performance. However, it is not clearly understood how diversity impacts performance. Using data from 30 Major League Baseball teams over a two-year period, this research proposed that conflict might mediate the relationship between diversity and performance. Both diversity and performance were measured using multiple indicators. Although results did not indicate that conflict mediated the relationship between diversity and performance, they showed that several diversity variables were related to performance variables. Implications of the findings are discussed.
Campion, Michelle Maureen, "The Relationship Between Diversity and Performance in Major League Baseball Teams: Conflict's Mediating Effect" (2011). Master's Theses. Paper 4084.