Off-campus SJSU users: To download campus access theses, please use the following link to log into our proxy server with your SJSU library user name and PIN.
Thesis - Campus Access Only
Master of Science (MS)
Improvement, Leadership, Middle Management, Organizational Performance, Support
Middle management resistance to improvement efforts is one of the most frequently cited barriers to organizational success. There is not much research on the effect of middle management support for improvement on organizational performance. In this research, the relationship between dimensions of middle management support for improvement and dimensions of organizational performance capabilities was explored. Final analysis was based on a total sample of sixty-six participants from a metropolitan university. Two surveys were administered, one assessing middle management support behaviors and one assessing organizational performance capabilities. The results of a canonical correlation analysis indicated the two sets of variables (middle management support for improvement and organizational performance capabilities) were significantly related to each other. The more middle managers provide open communication and work toward building a trusting environment, the more likely employees were to view the organization as strong in terms of leadership.
Sakellarides, Stacy, "Effects of Middle Management Support for Improvement on Perceived Organizational Performance Capabilities" (2012). Master's Theses. 4170.