Publication Date

Fall 2024

Degree Type

Doctoral Project

Degree Name

Doctor of Nursing Practice (DNP)

Department

Nursing

First Advisor

Denise Dawkins

Second Advisor

Lisa Walker-Vischer

Third Advisor

Kathryn L. McLaughlin

Keywords

quality improvement project

Abstract

The project aimed to improve first-case on-time starts (FCOTS) for surgical procedures in an acute care hospital by addressing surgeon tardiness, the main contributor to delays. Current policies lacked accountability measures and incentives, leading to routine late arrivals by physicians, with anesthesiology teams also refusing early starts. To address this, the operating room start time was adjusted from 7:30 to 8:00 AM, and physicians were notified of upcoming cases and documentation requirements the evening before surgery. Performance data was shared with surgeons, and those meeting a minimum FCOTS improvement rate were granted priority scheduling. Weekly data reviews, monthly department meetings, and quarterly quality improvement assessments were used to monitor progress. This quasi-experimental study emphasized the importance of accountability and incentives in changing physician behavior to enhance surgical efficiency, improve patient and staff satisfaction, and reduce costs associated with delays.

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