Off-campus SJSU users: To download campus access theses, please use the following link to log into our proxy server with your SJSU library user name and PIN.

Publication Date

Fall 2010

Degree Type

Thesis - Campus Access Only

Degree Name

Master of Science (MS)




Howard Tokunaga

Subject Areas

Occupational Psychology; Organizational Behavior


Previous research over the past two decades has demonstrated support for a curvilinear-shaped relationship between job performance and voluntary turnover, such that highest and lowest performers are most likely to quit while moderate level performers stay. The purpose of this study was to explore this curvilinear relationship and extend findings to the technology industry. Specifically, the U-shaped curvilinear relationship and moderators were tested, which included rewards variables (salary growth, promotions, and multi-level promotions) and economic-related variables (unemployment rates and salary in comparison to those in the external market). Consistent with our hypothesis, analyses revealed evidence of the U-shaped curvilinear performance-turnover relationship. There was no support found for moderator effects on the curvilinear relationship, contrary to our hypotheses. Results suggest factors assessed do not impact the curvilinear performance-turnover relationship, and moderating effects may depend on specific company contexts.