Evaluation of User Experience of Self-scheduling Software for Astronauts: Defining a Satisfaction Baseline
Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
As NASA turns its sights to deep-space exploration, a greater focus on supporting crew autonomy has led to the development of Playbook, a self-scheduling software tool. Evaluating the user satisfaction of Playbook is essential in ensuring its usability for critical spaceflight operations. Satisfaction of an interface is often quantified with attitude surveys, such as the User Experience Questionnaire (UEQ). This paper demonstrates an application of the UEQ in comparing the user experience of Playbook interface designs for displaying graphical data. We lay the foundation for future user experience comparisons by defining a satisfaction baseline, which is crucial as more features are integrated into Playbook’s interface. This work extends a validated user experience framework into a spaceflight domain, allowing optimization of human-computer interaction as future operational tools are developed.
Self-scheduling, Spaceflight software, Usability, User experience
Shivang Shelat, John A. Karasinski, Erin E. Flynn-Evans, and Jessica J. Marquez. "Evaluation of User Experience of Self-scheduling Software for Astronauts: Defining a Satisfaction Baseline" Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics) (2022): 433-445. https://doi.org/10.1007/978-3-031-06086-1_34