Enterprise Applications Can Be Both Feature Rich and Easy to Use

Publication Date

April 2011

Document Type

Article

Publication Title

Ergonomics in Design

Volume

19

Issue

2

DOI

10.1177/1064804611408020

First Page

6

Last Page

13

Abstract

In this article, I review the procedures and techniques used to significantly improve the ease of use of enterprise software applications in the framework of a medium-size company with limited resources. The achievements and lessons learned from applying these techniques to the development process are presented. Then several examples of screens before and after implementing the user-centered design approach and user and market reaction to this achievement are provided.

Keywords

enterprise application, ease of use, task-based design, rich functionality, feature richness, user experience, user interface, usability testing, prototyping

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