Building Socially Intelligent AI Systems: Evidence from the Trust Game Using Artificial Agents with Deep Learning

Publication Date

12-1-2023

Document Type

Article

Publication Title

Management Science

Volume

69

Issue

12

DOI

10.1287/mnsc.2023.4782

First Page

7236

Last Page

7252

Abstract

The trust game, a simple two-player economic exchange, is extensively used as an experimental measure for trust and trustworthiness of individuals. We construct deep neural network–based artificial intelligence (AI) agents to participate a series of experiments based upon the trust game. These artificial agents are trained by playing with one another repeatedly without any prior knowledge, assumption, or data regarding human behaviors. We find that, under certain conditions, AI agents produce actions that are qualitatively similar to decisions of human subjects reported in the trust game literature. Factors that influence the emergence and levels of cooperation by artificial agents in the game are further explored. This study offers evidence that AI agents can develop trusting and cooperative behaviors purely from an interactive trial-and-error learning process. It constitutes a first step to build multiagent-based decision support systems in which interacting artificial agents are capable of leveraging social intelligence to achieve better outcomes collectively.

Funding Sponsor

San José State University

Keywords

artificial intelligence, decision support system, deep Q-network, interactive learning, social intelligence, trust, trustworthiness

Department

Global Innovation and Leadership

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