Online Incivility and Contextual Factors: Data-Driven Detection and Analysis
Publication Date
10-1-2023
Document Type
Conference Proceeding
Publication Title
Proceedings of the Association for Information Science and Technology
Volume
60
Issue
1
DOI
10.1002/pra2.858
First Page
770
Last Page
774
Abstract
Uncivil behaviors like rude or hate speech have been a persistent problem on social media, which could lead to negative user experience or even affect the psychological well-being of users. Automatic detection and moderation of such behaviors are critical to creating a supportive online community for effective user communication and positive user experience. In this tutorial, we propose methods to study online incivility, which includes data collection from a social media platform, i.e., Reddit, automatic detection of incivility with pretrained deep learning classifiers, and statistical and visual analytical methods to investigate the combination of community characteristics and users’ interactive patterns that relate to the occurrences of incivility. Similar methods can be applied to understand other information misbehaviors online, such as misinformation, dissemination of rumors, and cyberstalking. This panel is sponsored by SIG SM.
Keywords
data analysis, data collection, data visualization, social media, social media analysis
Department
Information
Recommended Citation
Catherine Dumas, Souvick Ghosh, Lingzi Hong, Amir Karami, and Priya Vaidya. "Online Incivility and Contextual Factors: Data-Driven Detection and Analysis" Proceedings of the Association for Information Science and Technology (2023): 770-774. https://doi.org/10.1002/pra2.858