Human Factors Analysis of 23 Cyberattacks

Publication Date

1-1-2025

Document Type

Book

Publication Title

Human Factors Analysis of 23 Cyberattacks

DOI

10.1201/9781003461739

First Page

1

Last Page

182

Abstract

This chapter is focused on the case of British Airways, in which customer data was compromised from the British Airways website and mobile application. The hackers gained access to the customers' confidential data. It analyzes it from a human factors point of view.

Department

Industrial and Systems Engineering

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