Inclusive dining: Insights from families of children with autism spectrum disorder
Publication Date
10-1-2025
Document Type
Article
Publication Title
International Journal of Hospitality Management
Volume
131
DOI
10.1016/j.ijhm.2025.104293
Abstract
This study aims to explore the obstacles faced by families with children with Autism Spectrum Disorder (ASD) when dining out and to provide suggestions for service strategies that restaurants can implement to serve them better. We conducted in-depth interviews with 12 parents of children with ASD to identify challenges when dining out and negotiation strategies for addressing these challenges. Multiple constraints and overcoming strategies when dining out were found among the interviewees. The findings indicate that the challenges are conceptually well explained according to the leisure constraint theory. The findings suggest that establishing inclusive environments promoting acceptance and understanding can foster a welcoming and enjoyable dining experience for these families.
Keywords
Autism spectrum disorder, Dining constraints, Inclusive restaurant service, Negotiation strategies, Theory of leisure constraints
Department
Hospitality, Tourism, and Event Management
Recommended Citation
Jooyeon Ha and Kwangsoo Park. "Inclusive dining: Insights from families of children with autism spectrum disorder" International Journal of Hospitality Management (2025). https://doi.org/10.1016/j.ijhm.2025.104293
