Financial Return on Investment Methods: Case Studies of System-Scale Interventions
Publication Date
10-21-2025
Document Type
Conference Proceeding
Publication Title
Proceedings of the Human Factors and Ergonomics Society Annual Meeting
Conference Location
Chicago, IL
Volume
69
Issue
1
DOI
10.1177/10711813251369788
Abstract
As systems thinking is more widely adopted, there is an increasing need for practitioners to be able to present financial Return On Investment (ROI) values on larger-scale projects. Although non-financial systems of capital are increasingly being valued, financial ROI is still an important metric that has been difficult to measure for large, systems-level projects in business and government contexts. This panel brings together professionals with experience across different industries, timescales, intervention types, and international standards and policies to expose practitioners to a wide set of methods and engage researchers on how to pick the best methods for calculating ROI depending on the situation. Each panelist will tie a case study to the underlying framework of identifying and reporting against key metrics of their stakeholders as the basis for the ROI method(s) used that can be leveraged by practitioners to gain important buy-in for larger-scale, systems projects.
Keywords
Financial Return on Investment (ROI)
Department
Accounting and Finance; Design
Recommended Citation
Dan Nathan-Roberts, Shraddha Swaroop, Melissa Afterman, Michelle Robertson, Blake McGowan, and Amrita Maguire. "Financial Return on Investment Methods: Case Studies of System-Scale Interventions" Proceedings of the Human Factors and Ergonomics Society Annual Meeting (2025). https://doi.org/10.1177/10711813251369788
