Artificial Intelligence for Mental Telehealth Applications: Data Modalities, Systems, and Evaluation Metrics

Publication Date

1-1-2026

Document Type

Conference Proceeding

Publication Title

Conference Proceedings IEEE SOUTHEASTCON

DOI

10.1109/SoutheastCon63549.2026.11476390

Abstract

Telehealth services have increased for mental healthcare since 2020. This study surveys the state of mental telehealth, considering technological, clinical, and ethical factors. Performing literature review helps uncover the state of mental telehealth, identifies strengths and limitations, and analyzes the latest approaches and technologies. This overview of current state-of-the-art technologies includes reviewing mental health applications based on companies' products and existing research. By finding key gaps in mental health practices in telehealth, we introduce a framework to improve its overall experience. This framework is tested against models from Kintsugi Health and Sonde Health. The study also aims to introduce an artificial intelligence-based system that will better assist with telehealth sessions between a clinician and a patient.

Keywords

artificial intelligence, explainable artificial intelligence, feed-forward neural networks, mental health, speech processing, telehealth, variational autoencoders

Department

Computer Engineering

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