Document Type


Publication Date

January 2010

Publication Title

American Library Association Annual Conference


Library and Information Science


To maximize staff presence and reference capabilities at HSB, reference training was implemented for the branch's two paraprofessional employees. A wiki platform was selected to collocate different resources and formats in a simple location. The collaborative functions of the wiki complemented the branch's team-oriented environment. Each staff member selected materials of interest and augmented the wiki conversation with their previous experiences.