Document Type

Article

Publication Date

1-1-2008

Publication Title

AIMS International Journal of Management

Volume

2

Issue Number

3

First Page

197

Last Page

214

Keywords

web search model, strategic decision making

Disciplines

Business | Management Information Systems

Abstract

Search services are now ubiquitously employed in satisfying the information needs of managers and business analysts involved in strategic decision making. In this paper, we propose a model of a user’s interaction with a search service in satisfying information needs and empirically evaluate the principal factors involved. Findings indicate that the information need type influences the search process more significantly than the specific search service being used. Consequently, managers and business analysts should pay particular attention to the types of information needs involved in a strategic decision.

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