Document Type
Article
Publication Date
2019
Publication Title
Journal of Education for Business
Volume
94
Issue Number
1
First Page
46
Last Page
56
DOI
10.1080/08832323.2018.1498314
Keywords
Communication process model, experiential exercise, feedback, text messaging, millennials
Disciplines
Business and Corporate Communications | Communication | Communication Technology and New Media | Education
Abstract
To be an effective communicator, students need to learn how to select the appropriate means of communication and be aware of potential obstacles. The model of communication process can be an effective framework for students to understand many pitfalls of the communication process. The described activity enables students to experience communication at different levels of richness (e.g., face to face, instant messaging, email) and with varying levels of feedback and noise. After completing the activity, students will understand the importance of precise, rich messages, seeking and providing feedback, and the difficulties that can occur at every step in communication.
Recommended Citation
Camille Johnson, Linda Dunn-Jensen, and Pamela Wells. "Sketchy communication: An experiential exercise for learning about communication in business" Journal of Education for Business (2019): 46-56. https://doi.org/10.1080/08832323.2018.1498314
Included in
Business and Corporate Communications Commons, Communication Technology and New Media Commons, Education Commons
Comments
This is an Author’s Original Manuscript of an article published by Taylor & Francis in Journal of Education for Business on 21 September, 2018, available online: http://www.tandfonline.com/10.1080/08832323.2018.1498314.