Document Type

Article

Publication Date

2009

Publication Title

Journal of Electronic Commerce in Organizations

Volume

7

Issue Number

3

First Page

21

Last Page

43

DOI

10.4018/jeco.2009070102

Keywords

Communication, Emotion, Judgment, Personality, Virtual

Disciplines

Communication | Place and Environment

Abstract

As organizations become increasingly reliant on distributive technologies, the processes that underpin the effective functioning of employees in virtual environments require systematic examination. This article provides a theoretical framework for studying personality, emotion and judgment in virtual environments. The communication media characteristics, social context, and individual traits and states are presented to portray the dynamic nature of judgment formation in a virtual environment. We argue that media characteristics, combined with personality, motivation and emergent social contexts serve to shape emotions and resultant judgments. By integrating the Information Systems (IS) and Organizational Behavior/Psychology literatures, we chart a course for research examining personality, emotion and judgments, with implications for any distributed organization.

Comments

This is the Version of Record, and has been reposted here with the permission of IGI Global, under their Fair Use Policy.

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