Faculty Publications

Document Type


Publication Date

June 2018

Publication Title

Special Libraries Association 2018 Annual Conference


Bilingual, Multilingual, and Multicultural Education | Business | Library and Information Science


Have you ever examined the sources of unconscious bias and how bias can influence interactions with others? Have you ever explored how cultural values impact our own biases and interactions? Cultural awareness and seeking to understanding unconscious biases are critical first steps towards improving our performance; however, we cannot stop there. Awareness alone does not guarantee success; individuals need to put that awareness into action in order to ensure these biases do not influence judgments about others. When done effectively, these actions can have a direct and positive impact on a library’s inclusive work environment and the strength of the corporate culture. This session will allow participants to identify and understand their biases, and provide them with strategies for managing biases to help improve intercultural effectiveness within the information and knowledge profession.