Publication Date
1996
Degree Type
Thesis
Degree Name
Master of Arts (MA)
Department
Communication Studies
Recommended Citation
Salisbury, Joseph G. T, "The hierarchy's perceptions of customer satisfaction" (1996). Master's Theses. 1291.
DOI: https://doi.org/10.31979/etd.wyes-2vs5
https://scholarworks.sjsu.edu/etd_theses/1291
COinS
