Publication Date

Spring 2019

Degree Type

Thesis

Degree Name

Master of Science (MS)

Department

Psychology

Advisor

Megumi Hosoda

Keywords

OCB, Organizational Citizenship Behavior, Self-Esteem, Servant Leadership

Subject Areas

Psychology

Abstract

Previous research has shown that servant leadership is related to organizational citizenship behaviors. However, little attention has been paid to the possible moderators of this relationship. Therefore, the present study proposed that a personality characteristic (self-esteem) will moderate the relationship between servant leadership and organizational citizenship behaviors. It was hypothesized that the relationship between servant leadership and organizational citizenship behaviors would be stronger for employees with low self-esteem than for those with high self-esteem. Results of a self report survey from 204 employed individuals in various industries found that self-esteem moderated the relationship between servant leadership and organizational citizenship behaviors. Consistent with the hypothesis, the relationship between servant leadership and OCB was stronger when individuals had low self-esteem than when individuals had high self-esteem. This result suggests that personality characteristics may be an important variable to consider when examining the relationship between servant leadership and organizational citizenship behavior in future studies.

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