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Recommender System for Improving Customer Loyalty
Katarzyna Tarnowska, Zbigniew W. Ras, and Lynn Daniel
New and innovative products have begun appearing from a wide variety of countries, which has increased the need to improve the customer experience. This book presents the Recommender System for Improving Customer Loyalty. This is only one of many studies that illustrate the measurable value of providing a better service experience.
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Building Enterprise IoT Applications
Chandrasekar Vuppalapati
McKinsey Global Institute predicts Internet of Things (IoT) could generate up to $11.1 trillion a year in economic value by 2025. Gartner Research Company expects 20 billion inter-connected devices by 2020 and, as per Gartner, the IoT will have a significant impact on the economy by transforming many enterprises into digital businesses and facilitating new business models, improving efficiency and increasing employee and customer engagement. It is clear from above and the research conducted in this work that the IoT is a game changer and will have huge positive impact in the foreseeable future. In order to harvest the benefits of the IoT revolution, the traditional software development paradigms must be fully upgraded. The mission of this book is to prepare current and future software engineering teams with the skills and tools to fully utilize IoT capabilities.
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Militarization: A Reader
Roberto J. González, Hugh Gusterson, and Gustaaf Houtman
This book offers a range of critical perspectives on the dynamics of militarization as a social, economic, political, cultural, and environmental phenomenon. It portrays militarism as the condition in which military values and frameworks come to dominate state structures and public culture, both in foreign relations and the domestic sphere. Featuring short, readable essays by anthropologists, historians, political scientists, cultural theorists, and media commentators, the Reader probes militarism's ideologies, including those that valorize warriors, armed conflict, and weaponry. Outlining contemporary militarization processes at work around the world, the book offers a wide-ranging examination of a phenomenon that touches the lives of billions of people.
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Reinventing (with) Theory in Rhetoric and Writing Studies: Essays in Honor of Sharon Crowley
Ryan Skinnell, Andrea Alden, Kendall Gerdes, and Judy Holiday
Reinventing (with) Theory in Rhetoric and Writing Studies collects original scholarship that adopt the practices of inventive theorizing that characterize Sharon Crowley’s work. Doing theory, in this sense, entails surveying the common sense of a community and discovering available means of persuasion. Reinventing (with) Theory shows that doing theory is a continual process that is indispensable for understanding situations and their potential significance, the ultimate goal of which is not to prescribe certain actions but to ascertain what options exist to see the world differently, to discover new possibilities for thought and action, and to effect change in the world.
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Unleash the Dragon Within: Transform Your Life with the Kung-Fu Animals of Ch’ien-Lung
Steven Macramalla
A cognitive psychologist and respected martial art instructor brings to life the Animals of Ch’ien-lung, and how to live the martial art philosophy on and off the mat. The martial art offers not only self-defense but promotes psychological health and well-being. Keen on detail, big in scope, Unleash the Dragon Within shows how to tap into the Cat and Snake archetypes and the aspects of mind and body they represent.
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Housing Recovery After Disasters
Frances Edwards
Recent disasters have demonstrated the critical role that re-housing victims plays in communities’ long term disaster recovery. Scholars have examined the stages of re-housing and comprehensive recovery for over forty years, yet few communities have plans for reestablishing the “whole community” following a disaster. Recent studies of landscape-level disasters have shown that debris removal, bonding social capital, housing production, return of services, economic revitalization and reestablishing permanent residency are intertwined. This book examines the history and theories of rehousing, the role of bonding social capital, applies systems theory to understanding the stages of recovery, then presents case studies of long term housing recovery.
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Enterprise and Application Frameworks
Mohamed Fayad
Object-Oriented Enterprise and Application Frameworks are designed to reduce the complexity and cost of enterprise systems. Therefore, applications have become strategic assets for organizations across all business sectors. Evidence of this is reflected in the many enterprise and application frameworks of flexible and extensible products.
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Modern Panama: From Occupation to Crossroads of the Americas
Michael Conniff and Gene L. Bigler
The 1977 Panama Canal Treaty began a process of turning the Canal over to Panama by 1999, setting the stage for the country to finally control all its territory and benefit fully from its geographical location. This book portrays just how Panamanians took advantage of this newfound independence. Panamanians gained a deeper sense of their own nationhood and identity after the transfer of the Canal. Since the year 2000, Panamanians have managed the Canal with great efficiency and turned it into an engine of economic growth and national integration. In the 40 years covered by this book Panama has become a mature and prosperous nation.
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Reproductive Justice and Sexual Rights: Transnational Perspectives
Tanya Saroj Bakhru
This book takes an intersectional, interdisciplinary, and transnational approach, presenting work that will provide the reader with a nuanced and in-depth understanding of the role of globalization in the sexual and reproductive lives of gendered bodies in the 21st century. Reproductive Justice and Sexual Rights: Transnational Perspectives draws on reproductive justice and transnational feminism as frameworks to explore and make sense of the reproductive and sexual experiences of various groups of women and marginalized people around the world.
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Cybersecurity Awareness Among Students and Faculty
Abbas Moallem
In modern times, all individuals need to be knowledgeable about cybersecurity. They must have practical skills and abilities to protect themselves in cyberspace. What is the level of awareness among college students and faculty, who represent the most technologically active portion of the population in any society? According to the Federal Trade Commission’s 2016 Consumer Sentinel Network report, 19 percent of identity theft complaints came from people under the age of 29. About 74,400 young adults fell victim to identity theft in 2016. This book reports the results of several studies that investigate student and faculty awareness and attitudes toward cybersecurity and the resulting risks. It proposes a plan of action that can help 26,000 higher education institutions worldwide with over 207 million college students, create security policies and educational programs that improve security awareness and protection.
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The International Development of Social Work Education: The Vietnam Experience
Edward Cohen, Alice Hines, Laurie Drabble, Hoa Nguyen, Meekyung Han, Soma Sen, and Debbie Faires
A robust infrastructure for education and training is vital for the development of an emerging social work education in developing countries. This book fills a gap in the existing literature by providing analysis of international practice methods which can be used by developing countries to develop their own professional and educational infrastructures.
The authors’ experience of over eight years in Vietnam in enhancing social work education has yielded important information about the contexts, approaches, and lessons learned when disseminating educational systems and content in non-Western countries. Covering improvements to faculty expertise, university leadership, curriculum, and the use of technology with careful attention to cultural contexts, the chapters describe a model of knowledge transfer which can be generalized to other countries and other fields with emerging professions.
International Development of Social Work Education should be considered required reading for all social work academics, students and professionals as well as those working in social and community development.
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Jafar Panahi: Interviews
Drew Todd
In this collection of interviews, open letters, and essays, Iranian filmmaker Jafar Panahi discusses his influences, motivations, and struggles as an artist living and working in a repressive theocracy. Most of the collection has been translated from Farsi and appears in English for the first time. Spanning his early days as an assistant under Abbas Kiarostami to his present-day reality as a banned (but still active) filmmaker, this volume features Panahi’s impassioned court defense (following imprisonment) and an exclusive interview given by the director.
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A Grammar of Khatso
Chris Donlay
Thousands of endangered languages across the globe are on the verge of extinction and linguists are desperately trying to document them before they disappear. This book is the first comprehensive description of Khatso, an endangered language spoken in a single farming village in China’s Yunnan Province. Based on natural language from dozens of speakers captured during a year of fieldwork, this analysis presents Khatso the way it is spoken in daily life. As a result, it creates a valuable permanent record of the features, structures and systems that comprise the language for both speakers and linguists alike.
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The Scars We Carve: Bodies and Wounds in Civil War Print Culture
Allison M. Johnson
The Scars We Carve: Bodies and Wounds in Civil War Print Culture examines how Americans interacted with and represented the physical effects of war to create a literary record permeated by corporeality, suffering, and bodies that complicated antebellum notions of citizenship, personhood, and the nation. It uncovers an archive of Civil War–era print culture in which the individual body and its component parts, marked by violence or imbued with rhetorical power, testify to the horrors of war and the lasting impact of the internecine conflict.
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The Encyclopedia of Archival Writers, 1515-2015
Patricia Franks and Luciana Duranti
This reference work contains profiles of 144 authors of archival literature from 13 countries who have shaped the archival and records management field over the span of 500 years. Arranged in alphabetical order, each entry includes a biography, intellectual contributions, and a brief essential bibliography. Among the writers included in this volume are Albertino Barisone of Padua (1587-1667), Sir Hillary Jenkinson of England (1882-1961), Theodore R. Schellenberg of the United States (1903-1970), and Ian Maclean of Australia (1919-2003).
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The Prison of Democracy: Race, Leavenworth, and the Culture of Law
Sara M. Benson
Built in the 1890s at the center of the nation, Leavenworth Federal Penitentiary was designed as a replica of the US Capitol Building. The Prison of Democracy explains the political significance of a prison built to mimic one of America’s monuments to democracy at the borders of Indian Territory (1825–1854) and Bleeding Kansas (1854–1864), both sites of contestation over slavery and freedom. Leavenworth's peculiar architecture illustrates the real roots of mass incarceration—as an explicitly race- and nation-building system ingrained in the very fabric of US history rather than as part of a recent post-war racial history.
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Solar Power: Innovation, Sustainability, and Environmental Justice
Dustin Mulvaney
In this important new primer, Dr. Dustin Mulvaney makes a passionate case for the significance of solar power energy and offers a vision for a more sustainable and just solar industry for the future. Using a wide variety of case studies and examples that trace the life cycle of photovoltaics, Mulvaney expertly outlines the state of the solar industry, exploring the ongoing conflicts between ecological concerns and climate mitigation strategies, current trade disputes, and the fate of toxics in solar waste products. This exceptional overview will outline the industry’s current challenges and possible futures for students in environmental studies, energy policy, environmental sociology, and other aligned fields.
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Scenic Design for "The Language Archive"
Andrea Bechert
The Language Archive, written by Julia Cho, tells the whimsical, life-affirming chronicle of a linguist fighting to preserve the dying languages of far-flung cultures, only to neglect the promise and passion of his own. The scenic design for this beautiful piece flows seamlessly throughout the many locations within the play as elements glide on and off the stage. Interesting artifacts, pops of color and a rainbow of light panels are compartmentalized in monochromatic floor to ceiling stacks which line the stage, reflecting the inability of people to speak their hearts and relate to each other.
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Blockchain (Library Futures Series, Book 3)
Sandra Hirsh and Susan W. Alman
This book in the Library Futures Series examines blockchain technology, a concept with far-reaching implications for the future of record-keeping. Blockchain uses a distributed database (multiple devices not connected to a common processor) that organizes data into records (blocks) that have cryptographic validation. In this book, Hirsh and Alman build on their ongoing research to examine the use of blockchain and its possible consequences for academic, public, school, and special libraries, as well as the information professionals who sustain those institutions.
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Supporting Today’s Students in the Library: Strategies for Retaining and Graduating International, Transfer, First-Generation and Re-Entry Students
Ngoc-Yen Tran and Silke Higgins
Supporting Today’s Students in the Library: Strategies for Retaining and Graduating International, Transfer, First-Generation, and Re-Entry Students centers on how academic libraries are addressing the unique struggles of international students, transfer or commuter students, first-generation students, and re-entry or older-adult students. The book, purposefully chosen as an edited volume to represent a large variety of voices, focuses on strategies for retaining and graduating these student populations by exploring methods for overcoming barriers, discussing best practices for engaging students in research and information literacy topics, as well as providing a variety of services that support students beyond the classroom environment.
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Eyes
Yoon Chung Han
Eyes is an interactive biometric data artwork that transforms human iris data into musical sound and 3D animated images. The idea is to allow the audience to explore their own identities through unique visual and sound generated by their iris patterns. This is based on iris recognition and image processing techniques. Selected iris images are printed in 3D sculptures, and sound generated from the data is replayed. This research-based artwork has an experimental system generating distinct sounds for each different iris data using visual features such as colors, patterns, brightness and size of the iris. It has potential to lead the new way of interpreting complicated datasets with the audiovisual output. More importantly, aesthetically beautiful, mesmerizing and a bit uncanny valley-effected artwork can create personalized art experience and multimodal interaction. Multi-sensory interpretations of the iris data art can lead to a new opportunity to reveal users’ narratives and create their own “sonic signature”, which will be able to trigger a new way of interaction in the fields of art and science.
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Keys
Gwendolyn Mok and H. Brent Heisinger
Keys features all solo piano performances composed by San José State University Alumni and Emeritus Professor Brent Heisinger. It includes several different pianists, all former faculty and alumni from the School of Music. Pianist Gwendolyn Mok is featured in 7 out of the 12 pieces, including a work composed for the Sacramento Waldorf School and an arrangement of Woody Guthrie’s This Land is Your Land.
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Wholehearted Librarianship: Finding Hope, Inspiration, and Balance
Michael Stephens
In this text, Stephens encourages curiosity and creativity in his students and all library workers by connecting trends from outside the profession to its bedrock values. With a humanist lens, he reflects on such topics as: how libraries can empower kindness; developing a coterie of kindred spirits at conferences outside libraryland; inspiring creativity in library patrons; the most effective professional development experiences; comfort, joy, and hygge in the library; the characteristics of compassionate leadership; how to contend with a devil's advocate; and mentoring new librarians. Stephens' perspective will reenergize your commitment to librarianship and the important work that libraries are doing every day.
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Secondary Impressions
Aaron Lington, Victoria Lington, and Pablo E. Furman
Secondary Impressions is an album performed and produced by Aaron Lington on baritone saxophone. This album, released on the Seattle-based Origin Classical record label features four contemporary classical works for baritone saxophone and piano. Collaborative artists on this album include San José State University faculty members Victoria Lington on piano and Pablo Furman as recording and mixing engineer. Music critic George W. Harris says of the album "[it is] ambitious in its simplicity and virtuosity."
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The Mama Dragon Monologues: Mormon Mothers of LGBTQ Kids Speak Out
Scott Sublett and Sue Bergin
The Mama Dragon Monologues was given a staged reading in Manhattan on June 24, 2019 at The Lounge on Dixon Place. It was directed by Leah Abrams of Undiscovered Works. The work, co-authored by Sue Bergin, uses the verbatim words of Mormon mothers of LGBTQ kids to explore the dramatic, moving stories of women torn between their Mormon faith and their love for a gay child. The play’s first staged reading was this spring at the Hammer4 Theater, co-presented by the San Jose Stage Company.
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