The Management of Costs Using Enterprise Resource Planning and Staff Involvement in the Cold Chain Industry

Authors

Chanongkorn Kuntonbutr, Rajamangala University of Technology Thanyaburi
Natnarong Jaturat, Rajamangala University of Technology Thanyaburi
Howard Combs, San José State University

Publication Date

January 2018

Document Type

Article

Publication Title

International Journal of Applied Engineering Research

Volume

13

Issue

6

First Page

3327

Last Page

3336

Abstract

This study is designed to investigate the role of Enterprise Resource Planning (ERP) on employee involvement and affect cost reduction of the overall business process. Structural equation models were developed to examine the role of employee involvement, time management, and system operation process in cost reductions. This study focuses on cold chain industry firms. This industry needs effective operation for their fresh products that need to be delivered from the origin to destination on time. The structural equation model was applied to discover the framework that is composed of three mediators. The results found that ERP strategies of firms have a direct effect on employee involvement, the system operation process, and time management, which have an indirect effect of cost reduction.

Recommended Citation

Chanongkorn Kuntonbutr, Natnarong Jaturat, and Howard Combs. "The Management of Costs Using Enterprise Resource Planning and Staff Involvement in the Cold Chain Industry" International Journal of Applied Engineering Research (2018): 3327-3336.