Understanding and Managing the Dark Side of IT

Understanding and Managing the Dark Side of IT

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Description

This presentation explores the dark side of IT through a curated series of empirical studies and literature reviews. It examines how individuals experience and cope with the negative impacts of IT across various contexts. Discussed topics will include technostress in the workplace, students’ irresponsible use of generative AI in higher education, and cybercrime targeting vulnerable users. These studies collectively highlight how digital technologies, while beneficial, can also create significant psychological, ethical, and security challenges. Dr. Sarabadani will also reflect on how individuals and organizations can manage these issues and offer directions for future research toward a healthier and more responsible use of technology.

About the Author

Dr. Jalal Sarabadani is an Assistant Professor of Information Systems in the Lucas College and Graduate School of Business at San José State University. His primary area of research focuses on the dark side of IT and its implications for individuals and organizations. His articles have been published in peer-reviewed journals such as Behaviour & Information Technology, Journal of Information Systems Education (JISE), Communications of AIS, Organizational Dynamics, and Information and Software Technology. His works have also appeared in major Information Systems conferences including ICIS, AMCIS, HICSS.

Date of Event

Fall 11-19-2025

Keywords

Technostress, Cybercrime, Generative AI misuse, Digital well-being, Technology ethics

Disciplines

Business Administration, Management, and Operations | Management Information Systems | Technology and Innovation

Comments

1 streaming video file (68 min.) : digital, sound, color. Closed-captioned for the hearing impaired.

Understanding and Managing the Dark Side of IT

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