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Submissions from 2023

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In-group favoritism or black sheep effect? The moderating role of norm strength on destination residents’ responses towards deviant behaviors, Lujun Su, Huixuan Chen, Yinghua Huang, and Xiuqiong Chen

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How does destination crisis event type impact tourist emotion and forgiveness? The moderating role of destination crisis history, Lujun Su, Lin Pan, and Yinghua Huang

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A holistic assessment of eWOM management effectiveness with agent-based modeling, Ye Zhang, Jie Gao, Anil Bilgihan, and Melanie Lorenz

Submissions from 2022

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Recover From Failure: Examining the Impact of Service Recovery Stages on Relationship Marketing Strategies, Jie Gao, Lixia Yao, Xiao Xiao, and Peizhe Li

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A Mixed-Methods Study of the Ways in Which Vacation Factors Impact Tourists' Use of Emotion Regulation Strategies, Jie Gao, Ye Zhang, Po Ju Chang, and Xiao Xiao

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Generation Z diners’ moral judgements of restaurant food waste in the United States: a qualitative inquiry, Yinghua Huang, Emily Ma, and Tsu Hong Yen

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Sources of Happiness: A Mixed Methods Phenomenological Study of Factors Affecting Residents’ Subjective Wellbeing in Shenzhen, China, Deborah Kerstetter, Xiangyou Shen, Xiaoli Yi, Bing Pan, Gaojun Zhang, Rui Li, Jie Gao, and Guangming Li

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Examination of web-accessibility in the restaurant industry, Kwangsoo Park and Jooyeon Ha

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Self-construal, moral disengagement, and unethical behavior in peer-to-peer accommodation: the moderating role of perceived consumption liquidity, Lifang Peng, Jiawei Wang, Yinghua Huang, and Xiaorong Wang

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How does negative destination publicity influence residents’ shame and quality of life? The moderating role of perceived destination resilience, Lujun Su, Huixuan Chen, and Yinghua Huang

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The influence of tourists' monetary and temporal sunk costs on destination trust and visit intention, Lujun Su, Huixuan Chen, and Yinghua Huang

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How do destination negative events trigger tourists’ perceived betrayal and boycott? The moderating role of relationship quality, Lujun Su, Bocong Jia, and Yinghua Huang

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How do tourism goal disclosure motivations drive Chinese tourists' goal-directed behaviors? The influences of feedback valence, affective rumination, and emotional engagement, Lujun Su, Xiaojie Yang, and Yinghua Huang

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Tourists’ Goal-Directed Behaviors: The Influences of Goal Disclosure, Goal Commitment, and Temporal Distance, Lujun Su, Xiaojie Yang, and Yinghua Huang

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Human and Institutional Dimensions of Agroforestry, Corinne B. Valdivia, Michael A. Gold, Carla Barbieri, Jie Gao, and Cornelia B. Flora

Submissions from 2021

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Message framing strategies, food waste prevention, and diners’ repatronage intentions: the mediating role of corporate social responsibility, Yinghua Huang, Emily Ma, and Danni Wang

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Women's Work-Life Balance in Hospitality: Examining Its Impact on Organizational Commitment, Ting Liu, Jie Gao, Mingfang Zhu, and Shenglang Jin

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How career expectations influence advancement: evidence from women in the hospitality industry, Ting Liu, Jie Gao, Mingfang Zhu, and Yajun Qiu

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How Do Group Size and Group Familiarity Influence Tourist Satisfaction? The Mediating Role of Perceived Value, Lujun Su, Jin Cheng, and Yinghua Huang

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Social carrying capacity and emotion dynamics in urban national parks during the COVID-19 pandemic, Xiao Xiao, Jie Gao, Junyu Lu, Peizhe Li, and Yuling Zhang

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Negotiating air pollution as a travel constraint: an exploratory study, Lan Xue and Jie Gao

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Examining emotional labor in covid-19 through the lens of self-efficacy, Lixia Yao and Jie Gao

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How the Spread of User-Generated Contents (UGC) Shapes International Tourism Distribution: Using Agent-Based Modeling to Inform Strategic UGC Marketing, Ye Zhang, Jie Gao, Shu Cole, and Peter Ricci

Submissions from 2020

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Why do People Try Different Restaurants? The Investigation of Personality, Involvement, and Customer Satisfaction, Jooyeon Ha

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Women’s career advancement in hotels: the mediating role of organizational commitment, Ting Liu, Huawen Shen, and Jie Gao

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How do destination social responsibility strategies affect tourists’ intention to visit? An attribution theory perspective, Lujun Su, Qi Gong, and Yinghua Huang

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How do tourists' attribution of destination social responsibility motives impact trust and intention to visit? The moderating role of destination reputation, Lujun Su, Qi Lian, and Yinghua Huang

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Winter tourism and climate change: Exploring local and non-local snowmobilers’ perceptions of climate change and adaptation behaviors, Xiao Xiao, Elizabeth E. Perry, Jie Gao, Junyu Lu, and Robert Manning

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Exploring tourists’ stress and coping strategies in leisure travel, Mingfang Zhu, Jie Gao, Linan Zhang, and Shenglang Jin

Faculty Publications from 2019

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How does Perceived Destination Social Responsibility Impact Revisit Intentions: The Mediating Roles of Destination Preference and Relationship Quality, Lujun Su and Yinghua Huang

Faculty Publications from 2011

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Medical Travel Facilitator Websites: An Exploratory Study of Web Page Contents and Services Offered to the Prospective Medical Tourist, Dan Cormany and Seyhmus Baloglu

Faculty Publications from 2010

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Hospitality and Destination Marketing's Role in Medical Tourism: A Call for Research, Dan Cormany

Faculty Publications from 2008

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Implementation of Effective Experiential Learning Environments, Dan Cormany and Andrew Hale Feinstein

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Exploring travel agency relationship quality and relationship outcomes in China, Yinghua Huang

Submissions from 2007

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Overtime Exemptions: The impact of the Department of Labor’s new regulations on the quickservice restaurant industry, W. Werner, Andrew H. Feinstein, and C. E. Hardigree

Submissions from 2006

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Electronic Channels of Distributions: Challenges and Solutions for Hotel Operators, P. Brewer, Andrew H. Feinstein, and B. Bai

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A review of restaurant valuation literature, M. C. Dalbor, Andrew H. Feinstein, and Z. Mao

Submissions from 2001

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Using a cognitive prosthesis to assist foodservice managerial decision-making, Andrew H. Feinstein, J. Martin, and R. Ogawa