Submissions from 2023
How does destination crisis event type impact tourist emotion and forgiveness? The moderating role of destination crisis history, Lujun Su, Lin Pan, and Yinghua Huang
A holistic assessment of eWOM management effectiveness with agent-based modeling, Ye Zhang, Jie Gao, Anil Bilgihan, and Melanie Lorenz
Submissions from 2022
Recover From Failure: Examining the Impact of Service Recovery Stages on Relationship Marketing Strategies, Jie Gao, Lixia Yao, Xiao Xiao, and Peizhe Li
The influence of tourists' monetary and temporal sunk costs on destination trust and visit intention, Lujun Su, Huixuan Chen, and Yinghua Huang
How do destination negative events trigger tourists’ perceived betrayal and boycott? The moderating role of relationship quality, Lujun Su, Bocong Jia, and Yinghua Huang
How do tourism goal disclosure motivations drive Chinese tourists' goal-directed behaviors? The influences of feedback valence, affective rumination, and emotional engagement, Lujun Su, Xiaojie Yang, and Yinghua Huang
Submissions from 2021
Message framing strategies, food waste prevention, and diners’ repatronage intentions: the mediating role of corporate social responsibility, Yinghua Huang, Emily Ma, and Danni Wang
Women's Work-Life Balance in Hospitality: Examining Its Impact on Organizational Commitment, Ting Liu, Jie Gao, Mingfang Zhu, and Shenglang Jin
How career expectations influence advancement: evidence from women in the hospitality industry, Ting Liu, Jie Gao, Mingfang Zhu, and Yajun Qiu
How Do Group Size and Group Familiarity Influence Tourist Satisfaction? The Mediating Role of Perceived Value, Lujun Su, Jin Cheng, and Yinghua Huang
Social carrying capacity and emotion dynamics in urban national parks during the COVID-19 pandemic, Xiao Xiao, Jie Gao, Junyu Lu, Peizhe Li, and Yuling Zhang
Negotiating air pollution as a travel constraint: an exploratory study, Lan Xue and Jie Gao
Examining emotional labor in covid-19 through the lens of self-efficacy, Lixia Yao and Jie Gao
How the Spread of User-Generated Contents (UGC) Shapes International Tourism Distribution: Using Agent-Based Modeling to Inform Strategic UGC Marketing, Ye Zhang, Jie Gao, Shu Cole, and Peter Ricci
Submissions from 2020
Women’s career advancement in hotels: the mediating role of organizational commitment, Ting Liu, Huawen Shen, and Jie Gao
How do destination social responsibility strategies affect tourists’ intention to visit? An attribution theory perspective, Lujun Su, Qi Gong, and Yinghua Huang
How do tourists' attribution of destination social responsibility motives impact trust and intention to visit? The moderating role of destination reputation, Lujun Su, Qi Lian, and Yinghua Huang
Winter tourism and climate change: Exploring local and non-local snowmobilers’ perceptions of climate change and adaptation behaviors, Xiao Xiao, Elizabeth E. Perry, Jie Gao, Junyu Lu, and Robert Manning
Exploring tourists’ stress and coping strategies in leisure travel, Mingfang Zhu, Jie Gao, Linan Zhang, and Shenglang Jin
Faculty Publications from 2019
How does Perceived Destination Social Responsibility Impact Revisit Intentions: The Mediating Roles of Destination Preference and Relationship Quality, Lujun Su and Yinghua Huang
Faculty Publications from 2011
Medical Travel Facilitator Websites: An Exploratory Study of Web Page Contents and Services Offered to the Prospective Medical Tourist, Dan Cormany and Seyhmus Baloglu
Faculty Publications from 2010
Hospitality and Destination Marketing's Role in Medical Tourism: A Call for Research, Dan Cormany
Faculty Publications from 2008
Implementation of Effective Experiential Learning Environments, Dan Cormany and Andrew Hale Feinstein
Exploring travel agency relationship quality and relationship outcomes in China, Yinghua Huang
Submissions from 2007
Overtime Exemptions: The impact of the Department of Labor’s new regulations on the quickservice restaurant industry, W. Werner, Andrew H. Feinstein, and C. E. Hardigree
Submissions from 2006
Electronic Channels of Distributions: Challenges and Solutions for Hotel Operators, P. Brewer, Andrew H. Feinstein, and B. Bai
A review of restaurant valuation literature, M. C. Dalbor, Andrew H. Feinstein, and Z. Mao
Submissions from 2001
Using a cognitive prosthesis to assist foodservice managerial decision-making, Andrew H. Feinstein, J. Martin, and R. Ogawa
